I didn't like that I had to buy a replacement instead of a lifetime warranty because MOEN didn't have an easy way to make a warranty claim. I made a warranty claim a few years ago when a braided hose leaked, maybe in 2019 and it was very easy to fix. Now you have to call them, make an appointment (and that's days, not hours) to make a warranty claim. You know what? I was able to purchase this cheap replacement faster than MOEN warranty even contacted me. Who wants to spend DAYS with a leaking faucet head? Also, this faucet head is of lower quality than the one it replaced; "Spray" is too strong and "Open" is too weak; So now my "expensive" MOEN faucet with a lifetime warranty is garbage. I will replace anything from a manufacturer I can trust.
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