I like how easy it was to find out all my patient's information, plus other helpful info about billing procedures etc! It has been very convenient having such tools at our fingertips when we are trying not too send forms or get reminders from insurance companies via snail mail - this makes everything much easier!! Sometimes there can be an issue with being able to access certain sections of their website but they have great customer service support so if any problems arise just contact them directly :) We haven't had anything come up yet regarding using bestconsenat services in regard to sending medical bills/forms; however i do believe some states may require paper versions still as opposed to electronic ones which saves time (and postage).