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Sweden, Stockholm
1 Level
757 Review
61 Karma

Review on Fdit by Charles Thomas

Revainrating 1 out of 5

Fdit - A Very Disappointing and Unsatisfactory Customer Service Experience

Fdit, which I had hoped would become my go-to for all my grilling requirements, let me down recently. Regrettably, I came away from it all feeling annoyed and unfulfilled. Fdit's selection of items, which included the grill igniter I required, first impressed me. When I finally got my hands on the item, I discovered it was of lower quality than I had hoped. The igniter wasn't functioning properly because it was badly built. When I tried to get in touch with their customer care department, I heard nothing back. I tried contacting them via email and phone but got no answer each time. Without a simple answer to my predicament, I was left feeling discouraged and let down. My time spent on Fdit as a whole was disappointing. Although they have a large variety of items, I was ultimately dissatisfied with their poor quality and unresponsive customer service. Due to my negative experience, I will be exploring elsewhere to satisfy my grilling requirements and cannot endorse Fdit.

Pros
  • many different grill parts
Cons
  • The list will be big.