I like that they are able to listen very well when it comes time do get results or not! They have been extremely transparent as far as pricing goes.. which has made us feel comfortable with their service so we can see how much value there truly will be from them working hard towards our goals/projections set forth by ourselves within this process - all while being realistic about what's actually possible at first glance without investing heavily into some of those things (we're talking 3 months minimum). The support team is responsive and quick to respond. They are not pushy or aggressive, which is rare these days. Also they go the extra mile in helping their customers succeed. I have used them twice now and both times it was great! Nothing too much to dislike, but nothing that stands out either. Jade Wolf has helped us with our social media presence. They also do SEO services as well. Our website traffic increased after we started working with them.