The user is able to search for health records in different ways; it's very easy using this software (no need any training). It has many useful features such as viewing medical history or creating an appointment schedule from home! I think that there are some problems when uploading files into my account but they're going away soon because we've already received new updates since last year which solve these issues completely :) i like everything about his softwares except sometimes you have so much data stored online if your internet connection goes down then its really hard not being connected anymore until someone fixes it otherwise u can't do anything at work :D.