I like how easy it was to use, plus that you can customize your own page layouts as well which makes everything easier! The customization of pages also helps make things look nice too :) It's very user friendly if they want something simple or even just need help finding what info/file type etc would be helpful but nothing major has been complained about yet :).
There isn't anything really negative at this point either besides maybe needing more information regarding certain procedures / doctors when looking up employees' medical records in order find out their certifications? Overall pretty good all around product so far though no complaints from me personally aside form some minor issues here an there (such having multiple files being stored inside one folder instead of subfolders).