One of the lock washers arrived open ended, almost unusable. I didn't see it in the description, but a key is required for assembly (to connect the wheels). I didn't have the right size so I had to hand tighten the screws as best I could. In the first 10 minutes of use, 2 screws came loose. In the end the job was done, but I had to keep stopping to check and tighten the bolts. I have more boxes to move, so I have to spend extra money to get the tools and new screws for it.
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