I love that you can see all my transcripts at one place, it makes for easy access when needed! The customer service has been great as well - they are always quick to respond & helpful if there's any issues or questions about your account/transcript history etc.. Not much dislike yet but maybe more features would be nice (like being able to search by student ID number). If anyone needs transcript services this should definitely work out since we have used other companies before who weren't very good quality so glad i found them again now!! Transcription jobs from medical records which were previously sent via email only had some mistakes made during transcription process making our job difficult sometimes due financial implications too where funds could go wrong easily without proper oversight.