I like how easy it was for me as well my team members were able to get up quickly with using this software without any training or experience needed from our side! There are some minor bugs here n there but nothing major at all so far we have not encountered anything bad about us yet!! The best part of having helpedmaster in place within your organization has been their quick response time when ever you need them they respond very fast always happy to assist if i had question regarding something specific just shoot away anytime.