We decided to use them for three reasons. 1) The website is designed beautifully 2) The price was fair 3) They provided a comprehensive list of services and charges 3 months before we used them. After consulting with them we found that the services we needed would cost too much if we tried to get the job done ourselves. They did a great job at clearing up a lot of old information that was floating around. I had been hearing about netreputation for awhile so I was expecting a little less. However, when we finally got the report back we found that they were thorough and they gave us some valuable insight into how people find out about my past. In the end, the report turned out to be exactly what we wanted. I am very happy with the outcome. We have received positive feedback on the report from family members and friends. I will definitely recommend netreputation to anyone who wants to clear up their online history.