It's easy to use, it has all of my reservations in one place! I can see what rooms are checked out or booked for each day so that if there isn't anyone staying at said room when they arrive its not an issue because everything will be done ahead of time by me with this software!! The only thing i dislike about using this program as opposed to other programs would have been more flexibility regarding how many guests you could accommodate per month (if any). Other than that we love our system. We don’t need anything else anymore. ! Its perfect. !! Nothing really but maybe some kind customization options? Maybe even making your own custom reports?? But no problems yet just suggestions from another user who loves their product like us :).