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RoomRanger Hotel Property Management System Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Hospitality

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Description of RoomRanger Hotel Property Management System

RoomRanger is a personalized hotel management solution.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Best Room Reservation Software Available

It's easy to use, it has all of my reservations in one place! I can see what rooms are checked out or booked for each day so that if there isn't anyone staying at said room when they arrive its not an issue because everything will be done ahead of time by me with this software!! The only thing i dislike about using this program as opposed to other programs would have been more flexibility regarding how many guests you could accommodate per month (if any). Other than that we love our system. We

Pros
  • User friendly
  • Easy access
  • Great customer service team is always available via phone/email whenever something doesn' t work properly.
  • Very reliable never had issues since starting usage 3 years ago :)
Cons
  • Can sometimes take longer then expected response times.
  • More features suchas booking multiple people into same hotelroom

Revainrating 5 out of 5

Room Rangr makes managing multiple locations easy

The best thing about room ranger is that it allows you to control your properties from any place in the world, through an app or website. You can also receive notifications of everything happening at your property 24/7. Some features like cleaning reports are not available for all countries (like Argentina). I would suggest them adding more country-specific options as well as customizing some parameters such as notification frequency so they fit better with local regulations. It has allowed me…

Pros
  • That this tool gives us total visibility over our hotel portfolio worldwide;It helps controlling every aspects regarding guest satisfaction check out procedures &amp rooms bookings management.
  • A little bit difficult customer service but there's nothing major
Cons
  • Mostly okay, but...