The right side of the bezel pushes the B button to the point where it can no longer be pushed. You have to pull the plate up from the right side edge to prevent it from pressing the B button hard. I couldn't find anything to wedge something into it to keep them from pressing down. So I just stuffed cardboard between the right edge of the bezel and the controller to leave a gap and that kept the B button loose. Why keep selling when you know what's wrong with it? Update from 31.12. This is totally inappropriate. Tried to play Gears of War 4 online. Insanely difficult to play. I live by looks and style. I doubt I'll get any compensation for that. Sigh. never again.
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