I received two laptops and returned two laptops. Unfortunately, quality control at Razer is very poor. Both machines I received had at least one (2+ on the second unit I received) stripped screws. So if you upgrade this laptop, don't worry, find another one. For almost $4,000 I expect to be able to take it apart and install new RAM/SSDs. This is part of the appeal of Razer devices. I didn't have these issues with the Razer Blade 15, so I'm not sure what's going on with Razer these days. They also made the packaging cheaper. The beautiful inner box with magnetic lid is no longer available with this model. This is now inferior cardboard waste.
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