The best thing about bettercloud was its ability to centralize our various systems for emailing customers & employees along with other internal tools we used daily. Also it gave us access at any time from anywhere which helped when working out side office hours. There were times where I had issues logging-in or using my account but overall good experience. Nothing specific really since this service has been discontinued so would have liked more notice prior too discontinuing use. Centralized communication between team members as well as keeping track of emails sent internally within organization.