LOTS of paper jams - my old 4550 worked better. I like the bottom tray, it collects less dust, but I think it might be related to my paper jams. If I had to use it often, I wouldn't want to use it at all. When he put in the extra effort he broke part of the crescent, seems to be doing better without it. Did I mention LOTS of paper jams? eats a lot of paper When it arrived the plastic on the back was broken - it doesn't seem to affect function. I'm James Elmer :-)
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