Serious quality here. The tools that Mercedes Benz sells as their own are Hazet 3 point star tools, no kidding. I work at Mercedes Benz and my colleagues have a Mercedes version, it even says Hazet on it! This tool is the real deal, if you break it then you must have really tried to do it on purpose. I've even used them with impact tools (low torque) with great success, the non-magnetic retaining fingers hold the spark plug firmly but gently to hold it without damaging it. The universal joint is my favorite type, ball and spring. The very good articulation of the joint makes it easy to reach even the toughest plugs. It even comes with some lube in the joint to keep it smooth for a long time, you can see it a bit in the pictures.
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