Header banner
Revain logoHome Page
Christopher Pfaffe photo
1 Level
784 Review
49 Karma

Review on Coztel by Christopher Pfaffe

Revainrating 5 out of 5

Great Call Center Software for Customer Service

My favorite feature is that it has an auto dialer which allows me to make calls from my computer screen without having someone physically at my desk taking orders or making sales pitches over phone lines - saving time as well.

img 1 attached to Coztel review by Christopher Pfaffe

I don't like how complicated everything can be with this software (it takes some getting used too). It tends to take longer than you would expect when setting up certain features such as email notifications/reports etc.. If your looking into something similar then definitely consider trying other products before deciding! Incoming call management solution where agents are able to log & monitor all their incoming customer requests using our mobile app allowing them access anywhere any device is available 24x7 /365 days per year.

Pros
  • The ability for customers, prospects& vendors aliketo schedule appointments directly through one's CRM system providing peaceof mind knowing every important detail about clients in regards topersonal relationships will never get lost within mass amountsof emails due poor record keeping practicesor even more so unorganized file storage space.It saves money by minimizing unnecessary paper copieswhile
Cons
  • There are troubles