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Coztel Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of Coztel

Coztel provides cloud based call center softwares for inbound, outbound and blended type of call centers.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Great Call Center Software for Customer Service

My favorite feature is that it has an auto dialer which allows me to make calls from my computer screen without having someone physically at my desk taking orders or making sales pitches over phone lines - saving time as well. I don't like how complicated everything can be with this software (it takes some getting used too). It tends to take longer than you would expect when setting up certain features such as email notifications/reports etc.. If your looking into something similar then…

Pros
  • The ability for customers, prospects& vendors aliketo schedule appointments directly through one's CRM system providing peaceof mind knowing every important detail about clients in regards topersonal relationships will never get lost within mass amountsof emails due poor record keeping practicesor even more so unorganized file storage space.It saves money by minimizing unnecessary paper copieswhile
Cons
  • There are troubles