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Finland, Helsinki
1 Level
724 Review
38 Karma

Review on 🚰 OWOFAN Brushed Nickel Pull Out Kitchen Faucet - Commercial Single Handle Sprayer, Low Lead, Deck Plate Included by Matthew Augustin

Revainrating 1 out of 5

Lifetime Warranty is Scam!

****Do not order from this company.**** They offer a lifetime warranty but don't honor it. I contacted her 2 weeks ago. The faucet does not flow well from inside. And ruined my hardwood floors. So far they have requested photos twice. I sent information about the leak three times. I've received answers that are clearly cut and pasted, inapplicable, and at times incoherent. More recently I've been accused of collision damage, not because there's physical damage, because there isn't, but because their techs say it's the only way to leak. I replied back and days went by without a reply. They are unwilling to honor their warranty as they cannot have warranty issues without intentional damage. If it were, it would be listed as never faulty or with problems, it cannot be faulty. Very deceptive. Do not buy from this company, their service and guarantee are good for nothing except to trick you into buying.

Pros
  • Comfortable to use
Cons
  • Zero