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1 Level
771 Review
71 Karma

Review on Junction6 by Thimothy Purnell

Revainrating 4 out of 5

Excellent Customer Service and Knowledgeable Team

The customer service is fantastic! They are always willing to help any time of day or night - even holidays (we're in Europe)!! Great team overall with very detailed knowledge about their product which makes it easy to utilize as well. I wish there was more flexibility around booking times so we could do things at our own pace but that's just my preference not anything major. We use this software primarily for group travel reservation purposes. It has allowed us make faster decisions when choosing tours/activities compared to using other methods such as phone calling back multiple companies.

img 1 attached to Junction6 review by Thimothy Purnell



Pros
  • Very fast
  • Ease accessability through various platforms / mediums.
  • Fantastic support staff from all across world who know how best approach customers depending upon where they live, etc.(We've never had an issue)
Cons
  • Not much really