The ability to manage our medical records with ease! Our previous vendor had us use many different programs which made it very difficult for patients or staff members who needed access at various times throughout day (especially when we were off work). Patient Now has one program that does all of this allowing anyone in need easy accessibility without having multiple systems open simultaneously creating confusion among personnel as well between providers across offices using separate EMRs / CPOE's etc.. We are able solve issues quickly by logging into PN via any device such smart phone computer tablet laptop pc browser ect... I have no complaints about anything from what i've seen yet so far great product!! Easy set up process took less than 5 minutes after install & training was provided immediately upon installation - highly recommend. !