The software is easy to use, as I am new at this it was an excellent learning curve for me. There are several ways that you can set up your risk assessments including having them done manually or using templates. You have some options with how far into the future you want to look when setting up those risks. It does not allow for more than one person to work in real time but if someone needs help they could be assigned tasks from another computer via email. This allows everyone who uses the program to stay focused while still allowing others outside of our department in other parts of the country access to keep us all informed. We need to make sure we know what is causing each risk so that we can manage them properly. With Total Risk Manager, we can do just this! Having a good relationship with the service team has been great.