I like how easy it was to set up my first SIP trunk, as well as adding in multiple extensions for different departments within our organization (which we needed). The tool makes setting up new devices super quick! It's also very intuitive once configured - no need to learn any scripting or other languages/tools required here. There are some minor quirks with this product which can be improved upon but nothing too major at present. We're using this solution primarily because of its ease-of-use compared to competitors such as Cisco AnyConnect Virtual Private Networking client. This solution has allowed us great flexibility when working remotely without requiring additional IT resources due to their excellent customer support team.