The shoes arrived and I was planning on wearing them for a wedding on September 12. Upon finally trying them on, I realized they were much too small and narrow for my feet, even though I ordered my usual size 12. I didn't wear them outside of my house, I returned them, and, since they weren't shipped and sold by Best Buy.com, I was charged a horrific 50% "restocking fee" of the original purchase price. I'm disputing the charge with my credit card company.