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Black Box Intelligence Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Hospitality

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Description of Black Box Intelligence

Black Box Intelligence is the leading source of private and public company data currently serving the restaurant industry with metrics covering revenue, traffic and consumer data.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Black Box Intelligence is Amazing and Very User Friendly

I love that it pulls in all different kinds of information from across multiple platforms like Facebook & Google Analytics as well as Twitter API's to pull more specific analytics for my restaurants' social media pages! It can be hard at times when you are trying to get reports together but if your looking into this product then give them time they really do work very quickly once set up correctly (I have seen their support team help us out plenty!). We use black box intelligence mainly…

Pros
  • I love that Black Box Intelligence is able to pull from so many different platforms!
Cons
  • I dislike not knowing what works best and not being able to see the results/data in one place it's sometimes difficult to organize and get reports together properly

Revainrating 5 out of 5

Great Way To Monitor Your Business: Black Box Intelligence

I like that you can use this software to track your customers and see what they're looking at on their phones while in your restaurant. It's easy to use for anyone who is familiar with computers or has some basic knowledge of smartphones. The only problem I have had with this software is that it sometimes freezes up or shuts down unexpectedly. This happens when I am trying to make changes to my account or when I try to enter an order. If you are looking for something to help you keep track of…

Pros
  • Free way too upload customer photos as well other items related t
Cons
  • Minor Issues