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Bluecom Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Emarsys Consulting

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Description of Bluecom

Isobar Commerce delivers global integrated platforms and solutions for clients informed by local insight and using Salesforce, Adobe, SAP Hybris and Magento relationships and expertise.

Reviews

Global ratings 4
  • 5
    4
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent product and excellent customer service

The ability to integrate with our accounting system is key in getting us up & running quickly when we needed it most! We have not had any issues so far - they support are very responsive which makes them easy partners of choice from day one :) Definitely consider this integration if you need an ERP solution that has quick implementation times (we were able to get fully functional within just over 2 weeks!). There's no downside really here other than perhaps needing more people at your end who…

Pros
  • Easy interface; intuitive user experienceGreat customer service team tooGood documentation available out of boxEasy customization processFast turnaround timeQuick integrationsHighly secure architectureVery flexible platformScalability optionsAvailable cloud offeringsIntegrated mobile
Cons
  • Some problems

Revainrating 5 out of 5

A great e-commerce platform, especially suitable if you are into apparel

The ability to easily configure the solution as per the business needs. The UI is pretty good. It's very easy to use when compared to other shopping cart software. The customer support is good. I have not come across anything which I disliked. The solution is good for small businesses. It is very easy to use. The customization is very good. You can easily add your own products or themes. The solution is very economical. One can easily implement it in small businesses and start with it. It is a

Pros
  • This product provides complete flexibility that will meet any e commerce requirements, from retail storefronts through brick & mortar stores all the way down to homegrown applications built using HTML5 standards such an applets etc.The design possibilities are almost limitless!There’ve been several times recently where our developers simply had nothing but praise
Cons
  • It is hard to say

Revainrating 5 out of 5

Providing complete integration solutions for CRM, ERP and other systems

We are solving problems of our customers in terms or data quality management through an API interface to their CRM system that is hosted outside India (SAP Hana). The main problem here was integration with other products like Sharepoint which we solved at last few days during this project's life cycle as well! Not much dislike about it but would love if there could be more options while searching product catalogs from within mobile app itself instead than going into external search page every…

Pros
  • Ability for multiple concurrent users access simultaneously
  • Multiple user roles provided eith admin, superadmin & standarduser.
  • Very easy configuration process using RESTfulAPI
Cons
  • Nothing here

Revainrating 5 out of 5

Professional and quick customer service support team

The best thing about blueCom is its customer service support team who are always ready to help you with any issue or question regarding their products/services - they will never hesitate even if it's late at night! We have been working together since many years now but there was no such incident of not being able trust each other in terms of work ethics etc which we had faced during our previous employer too!! It has helped us solve issues like "how do i know that my order got shipped from…

Pros
  • Customer Support
  • Timely feedback when required (as said earlier) 24x7 hours tech assistance available for immediate needs via live chat feature / call back option.
  • Prompt response times & excellent follow up communication
Cons
  • Not the best