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BySide Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing Services, Inbound Marketing

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Description of BySide

BySide a company focused on "lead activation", ie. the ability to leverage the conversion potential of existing online visitors through a multichannel approach on real-time optimisation and personalisation. We help our customers to quickly increase sales, freeing them from the usual constraints of IT projects. Our marketing platform seamlessly combines real time profiling with real time personalization, marketing automation and offline contacts with voice (click2call and outbound), text (chat, sms, email) and video (video2call).

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Easy Way To Manage Your Email Campaigns

The process involved with implementing a solution is well defined and easy to understand. It can be deployed into any environment which makes integration effortless. As an organization we are able to easily implement solutions into various environments. This means we don't have to develop code for each new deployment we do. There was some learning curve associated with solving the challenges of integrating different applications but once you get your head around it, it's very straight forward.

Pros
  • That helped us achieve success while building projects within time constraints..it gives lot better feedbacks than other tools..i think thats why its called "
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Incredible Platform & Service: BySide

The customer service is great! They are always willing to go above and beyond for us. I have never had anyone say no when they were asked if something was possible or not. It's such an easy process with this team - you could literally do it yourself but we all know that would be time consuming for us AND the client. Our business has grown tremendously since switching over to BySide. There really isn't anything to dislike about their platform as far as functionality goes. Their support staff is…

Pros
  • Marketing Tools8 )
Cons
  • Will fit

Revainrating 5 out of 5

Great Platform With Excellent Customer Service

I like that they have different areas within their platform so you can tailor it as per your needs - for example in one section we use video rather than text images etc which is ideal when trying engage with people who are not comfortable using computers or typing! It's also great having an interactive dashboard where clients / stakeholders get involved at any stage during project development/implementation helping us make sure everything aligns perfectly together before launching out into…

Pros
  • Also good support team willing work hard until all concerns addressed fully satisfied :)
Cons
  • Good but not great