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Cauliflower Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Feedback Analytics

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Description of Cauliflower

Cauliflower is an AI platform that allows you to analyze customer feedback and save hours of manual work. Our customers use Cauliflower to classify and extract actionable insights from raw texts like open-ended questions, chats, comments, reviews and more! Understand what thousands think in a matter of minutes, what are current pain points or possibilities. We support multiple languages and features including topic extraction, sentiment analysis, engaging visualizations and individual filters.

Reviews

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Type of review

Revainrating 5 out of 5

Easy, intuitive drag-and drop template builder

The UI for creating new templates can be confusing at first but once it's set up everything works seamlessly with no additional configuration required beyond adding custom fields where needed (ease). I've been able to build out several different types of forms/templates using this tool alone - which has saved me time previously spent manually building them myself. There aren't too many things about cauliflourite itself; however there were some bugs we ran into when setting it all up initially…

Pros
  • Customizable look&amp feel
  • Great support team!
  • Easy integration between Salesforce, Heroku etc.
  • Flexible API that is easy enough even complete novices like my staff could use effectively
  • No server side code necessary in order make great looking web pages or mobile applications
Cons
  • Almost everything is ok