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cc-Modeler Professional Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of cc-Modeler Professional

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Great CRM software and good support staff

I like that you can easily set up different departments with multiple agents working together to serve customers for various products/services at once! You would need more than one person if this was not an option because of how many options there are when creating new accounts (i have never had problems). This program has helped me streamline my work by having all information about each customer available from anywhere online instead of searching through paper files every time i needed…

Pros
  • Very convenient way too store info so far away people don't even know where they're located but still be able access everything just fine.
Cons
  • Almost never