Citymatica is a full-featured, easy to use and cost-effective platform providing citizens with the most essential personalized city services and helping municipalities make cities manageable, measurable, effective and responsive.
They are very transparent about their workflows (or lack thereof) as well has giving you examples of how they would solve your issue if it were in production today! Their customer service team can be slow at times but will always get back within 24 hrs/hours during business hours for support questions or tickets that need more attention than just an automated reply from them after submission!! Definitely do not procrastinate when submitting issues through chat instead waiting until someoneβ¦
Pros
The amount of automation it allows and the customizable options is amazing!