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Clock PMS Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Hospitality

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Description of Clock PMS

Clock PMS is a modern all-round hotel management system in the cloud. The system introduces a comprehensive web booking engine, channel manager, revenue and yield management, integrated restaurant POS, data API for export to third party hardware and software. But what Clock PMS stands out for, is the mobile guest self service - a feature that allows for attractive digital guest services like self check-in, keyless entry, secure online payment and invoicing, digital room service and more. Clock PMS is cloud based and requires no installations, specific hardware or maintenance. Powered by AWS, it guarantees data safety and uninterrupted service. To get familiar with the full functionality of this modern hotel software you can start with a live demonstration guided by a helpdesk expert who will answer all your questions and demonstrate the features that matter the most to you, followed by a 30-day free trial.

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Type of review

Revainrating 4 out of 5

Best room management tool in hotel industry

I've used several other reservation systems over my career but none have had this much functionality within one product line as clock Pms does! Every aspect of our property has been enhanced with features from multiple products put into one. This makes it easy not only for staff who use different brands or companies' programs but also easier when training new employees since they know where everything fits together. There are some features we would love if were part of their base program which…

Pros
  • Ease of Use
  • Easy To Get Help When Needed
  • Great Customer Service Team (as well)
Cons
  • Nothing really comes immediately top mind, however that may change in time.
  • The ease/speed is sometimes lacking compared others like Homeaway etc
  • Also support tickets often take long periods because issues aren’t resolved quickly enough by customer