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CompuCom Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Security and Privacy Services, Managed SIEM

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Description of CompuCom

At CompuCom, we’ve seen the “office” as we’ve known it for decades change rapidly. Without reliable support, collaboration, and connectivity strategies for their increasingly distributed workforce, organizations will get left behind. OUR GUIDING PRINCIPLES: • Enable a Ready Now Experience by providing and supporting uninterrupted solutions and services • Deliver a Concierge Outcome through people and automation, driving increased end-user productivity • Strive for a Zero Dispatch Edge by delivering solutions that reduce the need for onsite services • Live Green by minimizing ours and our customers’ environmental impact through sustainable technology, innovation, and processes OUR SOLUTIONS: • Workplace Technology enables the best employee experiences and increases productivity • Employee and Technology Support delivers personalized support through omni-channel options • Digital Edge and Security brings reliable and secure connectivity to any device, anywhere, and anytime • Connected Workplace promotes productivity and ease of collaboration through technology • Elite Employee Experience provides end-to-end services configured to the needs of your business and users • IT Staffing Services offering staff augmentation, direct and contract hiring for your IT needs

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great software for managing multiple companies

It's easy to set up, and you can use your own domain if needed. You have access to all of our apps via one console which is great because they are constantly adding new features that make using them more efficient! They offer a lot of different plans but I think this one works best with how many users we have. The only thing I dislike about this product is having to pay every month when there are other options out there where you just pay once or twice. Compucom has been an amazing addition to…

Pros
  • All in One system no need for multiple platforms anymore; good support staff who truly cares/listens etc as well..Great costumer Service!!!
Cons
  • No monthly billing option like most others

Revainrating 4 out of 5

Excellent customer service and product!

The customer service is excellent because they are so personable. They always make me feel like I am their top priority without being sales-y about it or pushing specific products. You will not be disappointed if you choose to work with them! Their system has been extremely stable, easy to administer, allows for quick recovery after downtime (in our case, when servers crash every year around christmas time) - which can really slow down an IT department when this happens more frequently than…

Pros
  • I like that the system is easy to administer and user friendly
Cons
  • I dislike that the system is a bit overwhelming sometimes, with so many options and features

Revainrating 5 out of 5

Basic day rates and basic HR information provided

We have used computer services from them in the past so were able to connect with our previous team members who are now at other companies within this industry (Competitor). The benefits of being part-time/ freelance was very important because that is how I am paid currently by my current employer which works great! They did not provide any training or resources like tips sheets etc when they hired me previously but if you know what questions might be coming up during onboarding then maybe ask

Pros
  • No real downsides really aside perhaps having lower confidence while learning new skills & technology compared say.
Cons
  • Not bad

Revainrating 4 out of 5

Very easy-to -use cloud software for remote employees

The ease of use when creating an account! It's so simple to create accounts with different teams in your organization or departments within the same team. I love that they have created some great templates which can be used straight away upon creation of an account. Also you can easily switch between devices such as laptops and desktop PCs. There are options to enable push notifications which is very useful if you do not want to receive emails from other users. You cannot see all the…

Pros
  • Easy set up
  • Very user friendly interface
  • Great for collaboration across multiple platforms, including mobile phones/tablets (iOS & Android)
Cons
  • Not able view full history sometimes hard logout