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Computerized Facility Integration, LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Computerized Facility Integration, LLC

Experts in Facility Management Technology. Maximo and TRIRIGA Partner for more than 20 years.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great Platform for Facilities Management Software

I like that it is easy to use once you get used to how everything works (it can be overwhelming at first). The system doesn't have any issues as far as functionality goes but if something does go wrong there are some things about CFI's customer service team which could stand improving upon (ease of getting through from point A - support tickets submitted; speed/efficiency with answering questions or resolving problems.) We were able easily integrate our facility management software into this…

Pros
  • Also when trying times come up where employees need assistance they do not hesitate asking their peers who may know better than them what information would best suit whatever situation was occurring.
Cons
  • It is hard to say

Revainrating 5 out of 5

Great customer service, very responsive and attentive

What I like best about CFI is that our project managers are able to connect with customers using either phone or email so there's no need to send them out into their field offices! This saves time as well because if they do have questions it can be answered quickly via e-mail instead of having someone drive an hour each way just trying find one person who knows how something works within your facility!! Not much - we're working towards implementing RFID access control throughout all levels at…

Pros
  • Extremely easy for staff members when entering in data
  • Ease up installation/configuration procedures compared other vendors
  • Great customer service & support provided both pre& post sale
Cons
  • All fine

The program is easy to use with simple steps that are very user friendly! I like how you can easily create work orders from any of your applications or data sources such as Excel sheets etc., also it has all kinds if reports available which makes my job easier when managing projects within our organization!! There isn't anything i dislike about this system other then sometimes there will be some issues where we have problems getting information out but those usually get fixed quickly by…

Pros
  • Customer Service
  • Reliable Services
  • Easy To Setup & Use Software (No training needed)
Cons
  • So far never had an experience were things didnt turn up