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Contact Center Outsourcing Services Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Contact Center Outsourcing

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Description of Contact Center Outsourcing Services

Mammoth Tech provides tech-savvy contact center and debt collection services for the world’s largest brands! Some of our clients have included a Top-7 Global Restaurant Company, a $7 Billion U.S. Healthcare System and we’re currently 1 of 13 companies who hold the United States Department of Education Default Collection Services Contract – and we’d love to work with you too!

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Excellent Customer Service & Outsourcer

A very professional service and good people working there. They listen to what customers want even if it's not their product or department they do everything in their power to help them. Very friendly when speaking about their products and willing to give advice where needed - but still remain loyal to the customer rather than trying to exploit them through overcharging/high fees etc. Just make sure that you find a partner that understands your needs as an organisation. The ability to scale up…

Pros
  • The service is quick and the customer service team is always willing to help in the support of the customer
Cons
  • I am satisfied with the service that I have been able to experience

Revainrating 4 out of 5

Great customer service, quick response

I like the way they have a great customer service. The agents always respond to my queries within 5 minutes of my call. The agents are courteous and professional. The pricing is reasonable. I don't have any dislikes about the service. I highly recommend them. I have called them for my personal service and for my payroll processing. I am satisfied with the services. I have been able to resolve my queries and I have been satisfied with their response. Their pricing is reasonable. I have called…

Pros
  • Prompt
  • Professionalism
  • Great Customer Service
Cons
  • Nothing in particular that i dislike