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ContactRelief Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Public Safety

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Reviews

Global ratings 4
  • 5
    1
  • 4
    3
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Contact Relief Has Helped My Business Out Greatly

I have been using contact relief for about 2 years now, it's easy to use and has allowed me to communicate with clients in ways that were previously not possible. The customer service is also great! They are always willing to help you out no matter what. There really isn't anything bad I can say about this software. It does exactly as advertised. If your looking for something simple but powerful then look into contact relief. You will be glad you did. We're able to get more customers through…

Pros
  • The customer service is great and the software is easy to use
Cons
  • It does what it's advertised to

Revainrating 4 out of 5

Contact Relief Has Helped My Business Out Greatly

I have been using contact relief for about 2 years now, it's easy to use and has allowed me to communicate with clients in ways that were previously not possible. The customer service is also great! They are always willing to help you out no matter what. There really isn't anything bad I can say about this software. It does exactly as advertised. If your looking for something simple but powerful then look into contact relief. You will be glad you did. We're able to get more customers through…

Pros
  • The customer service is great and the software is easy to use
Cons
  • It does what it's advertised to

Revainrating 5 out of 5

Tough work environment most days and stressfull

I have worked for contactrelifefor about 5 years now in my current role, as an Admin Assistant handling all customer enquiries by phone or email. The best thing is that you get used to it after some time. Sometimes there are so many people talking at once i dont know who is giving me information what they want instead of telling them they can speak with someone else if thats not possible immediately? There are times when customers will call up saying "Hi" but no one answers! This gives us…

Pros
  • It's easy
  • Allows users from different departments across various locations access.
  • Easy management via software program where multiple employees work within system simultaneously sharing files while still having individual settings suchas notifications etc.etc..on top which makes communication simple among colleagues without disturbing each other much due too lackof technology back than
  • Can be accessed anywhere anytime even through mobile phones (
Cons
  • Some cons

Revainrating 4 out of 5

Best Customer Service and Most User Friendly Website

The most helpful thing about this website is that you can find all of your contact information in one place, as well it's easy to search for any person or business within seconds! I wish there could be an option where people who are requesting help don't have access if they haven’t filled out their profile with some basic info so we know what kind/size service (if applicable) etc our customer will need without asking them every single time!! It would also really nice when emails were more…

Pros
  • This site has allowed me many opportunities at my job due because everything was accessible by simply clicking buttons which made things easier especially compared o other websites i've worked before..and now im able t get paid faster since almost no effort required.also very user friendly & convenient it makes sense how different parts correlate together making life easier
Cons
  • There isn't much room fo improvement