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CrimeCenter Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Public Safety

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Description of CrimeCenter

CrimeCenter Software is a case management system designed to capture, organize and allow for easy analysis of data coming into a police department or precinct from incident and intelligence to investigation and arrest.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great product & outstanding customer support

Easy setup! Training provided by crime center was great- explained everything we needed quickly so there were no issues! Very impressed with all the features including integration w other systems such as our CMS Platform called Vantiv which saves us tons of time in managing information throughout out dispatch call centers!! There are some glitches that I have come across but nothing major just minor things like not being able to change my email address when adding users etc it's very simple fix

Pros
  • The most useful thing for tracking case info is where i am allowed or disallowed from going into certain areas, allowing access & restrictions according specific times <img src="https://www3cwebservicesllcpcom1cef2eo9sjr0xn6
Cons
  • So-so

Revainrating 4 out of 5

Very easy way organize data quickly

I like that this software allows me to keep all important documents in one place so when we need a report it's never been easier than opening up Crimecenter! The UI needs work but they are working towards making improvements. They have many features such as an auto-attendant feature where you can text your phone number to get hold of someone who will assist with reporting crimes. It also has several modules including an email module which allows us to send mass emails if needed. I like that…

Pros
  • Easy way yo enter info into system.
  • Very intuitive
  • Never wait long before getting help from techs., even after normal hrs; )
Cons
  • System glitches happen periodically &/or unexpectedly without notice

Revainrating 4 out of 5

Very easy way organize data quickly

I like that this software allows me to keep all important documents in one place so when we need a report it's never been easier than opening up Crimecenter! The UI needs work but they are working towards making improvements. They have many features such as an auto-attendant feature where you can text your phone number to get hold of someone who will assist with reporting crimes. It also has several modules including an email module which allows us to send mass emails if needed. I like that…

Pros
  • Easy way yo enter info into system.
  • Very intuitive
  • Never wait long before getting help from techs., even after normal hrs; )
Cons
  • System glitches happen periodically &/or unexpectedly without notice

Revainrating 5 out of 5

Best of breed for Law Enforcement Departments

The ease in which it can be implemented within an organization's existing systems makes this software very user friendly when compared with other similar products available out there today! I wish that we could have more options as far as customization goes (i would like some way where i am able create my own modules). If you are looking at something simple but requires multiple users then look no further than crime center because they offer both single use license AND multi-user licenses so…

Pros
  • Very easy implementation for agencies, departments or individuals alike.
  • Easy integration into current system infrastructure is fantastic; does NOT require expensive hardware upgrades such s new servers &/or costly upgrade plans from legacy platforms!!! :)
Cons
  • I don't really have any dislikes about this, everything is just fine