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Ctzen Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Public Sector

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Description of Ctzen

Ctzen is a bridge between governments and citizens, making management, attention, and communication easier. Our platform improves governments by enabling people to accurately report problems and sending them directly to the government agency responsible

Reviews

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Type of review

Revainrating 5 out of 5

Great customer service tool and must if running any kind o

I like that it allows me access from anywhere at anytime with my phone or computer which makes for easy reporting of issues around town! The only thing i dislike about this app/program would be having too many options when you are trying just get an issue reported quickly so they can address your concerns as soon has possible!! It does help out alot in getting things taken care off right away instead waiting weeks before anyone gets back into contact wtih our community members who have had…

Pros
  • Ease Of UseEasy To Navigate InterfaceGreat Customer Service On Both A Local And Corporate LevelQuick ReportingAbility to Receive Emails With AlertsWhen Complaint Comes In From Our Members & Staff (We Have Over 3000 Locals)Fast ResponseTimesTo View HistoryOf Actions TakenTakes No Time At All Just DownloadingAnd Logging IntoThe Application Is Easy, Makes Everything Simple For
Cons
  • There are disadvantages