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CX Network Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Marketing, Online Community Management

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Description of CX Network

CX Network is an online community for global customer experience, service, insight and marketing professionals who are leveraging customer management strategies to increase customer acquisition and loyalty, whilst driving increased profits across the entire organisation.

Reviews

Global ratings 2
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great Platform for Expanding Your Market

The platform has helped us reach out new customers in different ways than traditional methods of advertising through Facebook ads or Google Ads. We have been able to find people that were searching outside our normal circles of influence and get them into our system! There's not much I dislike about this product as it works well with my team but there was no live chat when we first started using their software so if you want immediate support after downloading your account can be daunting at…

Pros
  • Great results are achieved easily by having someone click just once instead going back over again trying others options etc.
Cons
  • There are disadvantages

Revainrating 4 out of 5

Great experience after using Insightly

I like that it's easy to navigate and can be used as a standalone tool or integrated with other tools such as Hubspot. It's also very easy to export data. The ability to have multiple tabs open at once, which can get confusing when trying to find something in particular. There are many features of the platform that you need to learn, but they do offer training courses to help. We were looking for a CRM / Customer Experience Management solution. This was one of our top choices. I like the way…

Pros
  • I like the way it can be integrated with other tools such as Hubspot
Cons
  • There are too many tabs which makes it hard to navigate through the dashboard