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Eat App Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Hospitality

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Description of Eat App

Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $7.2M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location.

Reviews

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Type of review

Revainrating 4 out of 5

Restaurant Management App - TastyPOS

The restaurant app is very user friendly and easy to use. We can easily manage our food orders, tips, waiting list, reservations, and so forth. It has an inbuilt payment gateway which makes it easy to process payments. There are many features that I do not find useful as of now but will be once it gets better. They need to develop some more features such as sending bulk text messages to guests. Some minor bugs should also be fixed. This restaurant app is great for any restaurant owner. It helps

Pros
  • Easy booking system
  • Payment gateways integrated with restaurants
  • User friendly interface
Cons
  • Not much customization available
  • Few glitches

Revainrating 4 out of 5

Easy to use and customizable app for restaurant staff

I love that you can customize your app to fit your restaurant's specific style! It really helps run my business efficiently without having to spend too much time in front of it each day. The only thing about this program as far as being able to use it from anywhere else is if we were out somewhere other than our office or home there would be issues getting back online quickly enough so everything was still up when we came back into work/home. If anyone wants an easy way to organize themselves

Pros
  • Allows for organization, efficiency & transparency great product!!!
Cons
  • Some times not accessible outside workplace with internet access