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Experience.com Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Local Marketing

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Description of Experience.com

Experience.com is a fully-automated, enterprise experience management platform. *Collect feedback at every meaningful moment in the customer journey. *Build the perfect CX and EX programs for your business to drive behavior, analyze feedback data, and win. *Deploy workflows and APIs to put experience data where it belongs to power business outcomes. Our Products: Core platform – The Experience Management Platform +Campaigns (Surveys) +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor Learn more about our product offerings now at Experience.com *Pricing is customized based on company size and user licenses. Please reach out to our sales and support teams to learn more about your options. Toll-free 888-701-4512. Sales 925-553-4716. Email sales@experience.com.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent Customer Service and Results

I like how easy it was to set up my account with Experince as well as all of their customer service reps are super friendly! They really helped me understand what they were doing so that we could work together in order for them to help make our website look better than ever before! It took some time but once everything got setup correctly there wasn't any issues at all. There isn't anything i dislike about this software or these people; if you want great results then go ahead!! If you're…

Pros
  • They provide all of the advice and help with design changes which we really needed
Cons
  • We needed a site reviewed so I would do so once i got in contact with them

Revainrating 5 out of 5

Great tool for managing employees and their information

The ability to manage one's own profile without having to rely on an employee or manager for assistance! It allows me to keep my personal information private while also allowing others who work with me access to their information. I wish there was more flexibility in terms of what you can do within your account as far as customizing it to fit your needs. We have been able to create our own profiles that we then share with other employees which has helped us be better organized when…

Pros
  • Easy interface
  • Ability connect multiple social media accounts such at Facebook, Twitter & LinkedIn into 1 single place.
  • Easily accessible from any computer/smartphone device (no mobile app required)
  • Free tier is good enough so users won't become overwhelmed by limitations if they decide not use all features available
Cons
  • Minor Issues

Revainrating 5 out of 5

Great resource and easy-to use platform once setup

Being able to search for employees in our database of candidates that have previously been hired through us was very helpful! Not being aware there were other options out their when searching at first could've made this process much easier if I hadn't found it so late into my job hunt (I literally just started looking last week). We used them solely as an employer because they are such great fit with what we need from HR software - but also had no idea about all these features until after…

Pros
  • It's user friendly, has tons of functions you can use quickly even without needing training or experience like most others do..it makes everything SO simple & easy!!! They're always updating too making things better over time :) Great customer support team is constantly working hard keeping customers happy!! Super fast response times whenever needed by any users/customers alike ;) Fantastic
Cons
  • Will fit