Header banner
Revain logoHome Page
fieldequip logo

FieldEquip Review

1

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Field Service Management

View on AmazonView on ЯM

Description of FieldEquip

FieldEquip is a Field Service Management (FSM) SaaS software platform designed to fulfill the field services industry's needs. FieldEquip was founded in 2016 to provide next-generation FSM features and transform field service organizations into digital businesses making them more competitive and profitable. FieldEquip's comprehensive suite of features offers a range of solutions to field service organizations across various industries such as equipment manufacturers (OEM), energy and power utilities, eCommerce fulfillment centers, eCommerce warehouses, postal and parcels handling operations, fire & safety security systems, industrial equipment manufacturers and distributors, HVAC and refrigeration, commercial food equipment services, medical equipment/devices, and third-party service providers. FieldEquip seamlessly connects customers, assets/equipment, field workforces, and back-offices to manage field services as an efficient and productive business effectively. Our intuitive mobile application allows field personnel, production supervisors, management, and other home office support groups working remotely to stay connected. It provides field service organizations the tools that enable them to expand their service offerings, including new models such as outcome-based agreements. FieldEquip is a subsidiary of Bursys Group, which brings extensive field service and asset management experience. Combining with a long history of delivering innovative, cutting-edge software technology products to enterprises gives us the advantage of delivering high-value digital field service solutions. We are creating industry-specific next-generation digital solutions that leverage the use of data at edge and at rest to provide intelligence to field service organizations moving to predictive and prescriptive services. FieldEquip delivers a connected field service using edge computing combined with analytics in the cloud to offer intelligent solutions powered by machine learning algorithms. Features: Workforce Scheduling and Dispatching Digital Field Ticketing Proposal Management Work Order Management Parts Inventory Management Customer Self-Service Install Base Management Preventive and Predictive Maintenance IoT Monitoring Contract Management Inspection and Task Checklist Customized Reports & Analytics Invoicing and Billing Mobile Field Service Management Geo-tracking and Geo-fencing
Hide

Reviews

Global ratings 1
  • 5
    0
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Everything You Need In One Place And Great Customer Service

I like how easy it makes scheduling employees, assigning jobs/tasks, setting up appointments with customers etc., It also helps keep track of employee time cards which can be helpful for payroll issues as well! The system sometimes freezes or takes too long when updating an order status. For example if you're working through several orders at once then trying to update one might take some extra effort due to slow response times from webpage updates. Make sure that your website has enough…

Pros
  • Highly recommended especially since their pricing plans come out more affordable than other similar programs
Cons
  • Nothing really comes readily into mind regarding dislike but perhaps i'll add something later