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GENESIS INFOSERVE Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), Adobe Channel Partners

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Description of GENESIS INFOSERVE

Genesis Infoserve hs been delivering total IT solutions to clients for over 15 years.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great customer support & excellent software

The customer service skills and excellent customer support. The costumer service is second to none, they are always happy to assist you with any queries. I have never had a problem with this company in the 15 years I have been doing business with them. I have worked with Genesis Infoserve for over 15 years, I have never had a problem with them. There has been one occasion when I was given a very large file to work on and as I wasn't familiar with the system, took a long time to complete. This…

Pros
  • great staff who offer outstanding assistance 24 hours per day 7 days week 365days year whenever required by customers
Cons
  • There are troubles

Revainrating 5 out of 5

Brilliant resource for anyone seeking assistance

We have used this product with multiple companies, both in-house as well external partners who are part of our supply chain management system - they're great about working closely together! They've helped us solve countless problems we faced when running an office outsource business through them (we outsourced payroll & HR functions). Nothing really too much that I can say has had any issues so far but will always be looking forward towards new developments from their side which is what makes…

Pros
  • easy accessible customer service agents available 24 hour 365 days per year ;)
Cons
  • Some difficulties