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Global IT & Recovery Services, LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Global IT & Recovery Services, LLC

While theu work with the very latest technologies, the values that guide us have been the same since day one. You can trust that we will do what we say we are going to do, every time.

Reviews

Global ratings 3
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    1
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Type of review

Revainrating 5 out of 5

Reliable and Professional Support Services

The best thing about this service provider is their customer support team who always stands by you in times of need when it comes to any sort of technical problem or challenge faced while using cloud services like AWS or Google Cloud Platforms. They help me solve my issues regarding platform availability as well as security concerns for keeping data safe from cyber attacks. I would highly recommend them if looking out for reliable cloud solutions at affordable prices. Their expertise lies…

Pros
  • Great value added features offered along with great pricing.
  • Excellent response time provided during incidents requiring emergency assistance due t
Cons
  • There are nuances

Revainrating 4 out of 5

Great help, good response time & excellent knowledge

It's easy for my organization which is big from different parts of world (United States - North America; United Kingdom-Europe) in order not only get all services but also provide our customers best support! Our customer service team speaks several languages including Spanish so it helps me when I'm working remotely or doing business meeting outside US office hours.- Nothing as such just great experience dealing with people who understand your needs well enought!! They are extremely…

Pros
  • And fast and reliable
Cons
  • It's not applicable, so I can't think of anything that is not ok or fine

Revainrating 5 out of 5

Outstanding Service, Knowledgeable and Tackled Every Issue Immediately

The efficiency in getting things done without putting them off any longer than they should be! They were extremely fast at addressing my concerns as well has providing excellent customer service (even after I left!). It may seem like you know your stuff but sometimes it does take me awhile before fully understanding everything or realizing if there is something more complicated then just asking for clarification helps immensely!! As far back-ups go - nothing much really needs said here though…

Pros
  • Fast response time when issues arise especially during holiday season due diligence being completed ahead fo scheduled timelines..great communication skills between all parties that helped avoid delays which would have otherwise been caused had we not followed through quickly enough
Cons
  • Nothing