The ability for our Front Desk team members at all of my hotels, including those not using this application can see who is waiting or has checked out via their mobile device (phone) so they are able to check them off as being handled without having me come into work every day! We have been utilizing it since last year when we were first introduced by one of our hotel partners & I am very pleased with how easy everything works from booking rooms through checking people out/in once completed!! At