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GuestTouch Reputation Management Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Online Reputation Management

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Description of GuestTouch Reputation Management

Refreshingly simple, GuestTouch Reputation is the best way to get fresh online reviews consistently, collect guest feedback, improve your scores, gain deeper insights from reviews/feedback, showcase best reviews on your website with review widget, and respond to reviews across all sites, automatically. Loved by award-winning boutique hotels, BnB, and hostels, GuestTouch helps properties of all sizes across the world drive more bookings by helping elevate the guest experience and guest engagement.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 5 out of 5

Review of BookNow & My experience with Customer Service

I love that you can see what guests are saying about my business in one place! It's really easy for me as an owner or manager because it allows us access at anytime day or night even if we're not there ourselves!! The only thing i dislike sometimes when using this system is how long certain things take which makes some people think our internet connection isn't good enough but once they realize its just taking longer than normal then everything works great :) Great customer service too. We…

Pros
  • Also very fast response time from Customer Service Representatives whenever contacted with any questions/issues needing attention never seen anything quite similar before ever.
Cons
  • Some little things

Revainrating 4 out of 5

Great resource when looking into new clients

I love how this tool makes it easy for me as an owner / manager at my place of business (bed & breakfast) to see what people are saying about us both good or bad! It's free but there might be some small fees if you use other services like google places etc that they offer? But overall great service!! Nothing in particular i dislike though so far its been very smooth sailing :) Would highly recommend using them. If anyone wants honest customer opinion please let these guys know who helped make…

Pros
  • It's easy to use and the customer service and the company are great!!
Cons
  • It's been great