I love how easy it was for me as an employee with no IT background at all! We were able fix most issues without any help from tech support.
The interface can be confusing if you're not familiar or used to using one before; however after some training we got through everything quickly. You could use this tool anywhere but there are certain things only available here, so make sure your needs align well first - otherwise don't waste time trying something else which will probably work better thanβ¦