I love this mop. I just wish I read the reviews like I normally do before buying products. I STILL haven’t gotten the bottle out to refill it. I guess I’ll try again after reading the comments. If this method doesn’t work I’ll just have to switch to another brand.Other than that flaw this is amazing. My floors were nice and sparkly. Without being streaky.

UPDATE: the company sent me a completely new one out of the blue with a really nice, long handwritten note. So the customer service is excellent. It does seem to work better too. I will reiterate what another person said which is that their instructions of pushing down and twisting to get the bottle out does not work. It did not work with this one either, but squeezing the sides and pulling up DOES get the bottle out. So I'd only suggest that they update their instructions. And I want to thank…

love this mop.but, bottle will NOT remove the way it is suggested. I have not had it very long, but easy to use, and great for quick cleanups,i,e, spillage, dog missing the pp-pad . I am disappointed about the squirt bottle, as it is much more convenient. work done? throw the cleaning pad right into the washing machine .thank you for helping me out.donna jonesdfj52@hotmail.com

Omg I love this had it up and working I used it on my hard wood floors and stands and book case and my leather Furnature , then bathroom floor then path to outside I have three Rottweilers ! It’s muddy outside and I’m sitting here all done and relaxed ! Just took me maybe 20 minutes ! Loving this

I've used a swiffer wet jet for the past several years, so I didn't even know there were other similar options out there. But recently, the handle on my swiffer completely cracked in half, making it impossible to use. So I jumped on revain to buy a new one cheaper than the ones at the stores. But then I discovered these reusable microfiber mops with the refillable bottles. Sounded like a great idea, with little risk in at least trying it out. But then I wasn't sure which one to get. At first I…