The best part is it allows you for quick cancellation of reservations if needed without any additional charges! I dislike that sometimes there are too many options offered by them when logging into their platform as well some things can be confusing at times but overall its good so far!! We have been using this application since last 3 years now & we found no dislikes regarding our experience while booking through HC till date!! For frequent travellers like us who travel frequently they provide
Pros
The user interface is very simple and user friendly
It was easy to use and it was easy to communicate with the staff. I wish there was a better customer service and support. I would have liked to have the ability to pay the bill online. The customer service was great but I wish there was a better platform for online payments.
I would recommend it to anyone who wants to make sure they are staying at the right place. I was looking for a way to manage my vacation reservations. I was able to do that and I also was able to communicate with the staff
Pros
Customer Service
Easy To Use Website
Ability For A Personalized Experience And Customization Of Services/Products Provided by Company, Which Increases Satisfaction With Product or Purchase Or Other Objective Resulting From User's Interactions wth Software System; Ease of
Learning curve (easing transition from current system)