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Hotel Connect Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Vertical Industry, Hospitality

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Description of Hotel Connect

One place to keep an eye on what's happening in your hotel. Move, modify, cancel or create bookings, all with just a few clicks.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent cancellation policy for Hotels and car reservations

The best part is it allows you for quick cancellation of reservations if needed without any additional charges! I dislike that sometimes there are too many options offered by them when logging into their platform as well some things can be confusing at times but overall its good so far!! We have been using this application since last 3 years now & we found no dislikes regarding our experience while booking through HC till date!! For frequent travellers like us who travel frequently they provide

Pros
  • The user interface is very simple and user friendly
Cons
  • They have good customer support

Revainrating 5 out of 5

Hotel Connect - Great experience booking our hotel

It was easy to use and it was easy to communicate with the staff. I wish there was a better customer service and support. I would have liked to have the ability to pay the bill online. The customer service was great but I wish there was a better platform for online payments. I would recommend it to anyone who wants to make sure they are staying at the right place. I was looking for a way to manage my vacation reservations. I was able to do that and I also was able to communicate with the staff

Pros
  • Customer Service
  • Easy To Use Website
  • Ability For A Personalized Experience And Customization Of Services/Products Provided by Company, Which Increases Satisfaction With Product or Purchase Or Other Objective Resulting From User's Interactions wth Software System; Ease of
  • Learning curve (easing transition from current system)
  • Intuitive interface designEasy accessTo navigationBrowsers
Cons
  • Minor Issues