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i-Sight Case Management Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
HR, HR Case Management

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Description of i-Sight Case Management

Investigations are complex. We make it easier to manage them. i-Sight case management software simplifies the process of tracking and managing investigations, and gives you the reports you need to analyze results, demonstrate trends and prevent losses. Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file. Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place. Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.

Reviews

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Type of review

Revainrating 4 out of 5

Great tool for managing your case files

I like that i-Sight has a very user-friendly interface and provides a great way to keep track of all my cases and documents. It's easy to navigate and the layout is great. I wish that it had more features. I would like to be able to customize the layout more. I also wish that I could have more options to customize the layout. I don't think I have found anything i dislike. I am currently using i-Sight to manage my cases. It is very easy to navigate and I like that I can create different folders…

Pros
  • Easy navigation
  • Very good for organizing files in one place
  • Great tool used by paralegals as well (especially those who deal with electronic storage)
Cons
  • Not much customization you cannot modify colors or fonts

Revainrating 4 out of 5

Great customer service and great product - highly recommend

The best thing about isi sight case management system, especially for our law firm was that we could use their software in house without having an outside vendor come into office every day or week with new updates/upgrades! That's not always possible when you work remotely but this saved us from needing someone else at home everyday just so they can update all of these programs!! I wish there were more features like being able to have multiple notes per person instead if one note only which…

Pros
  • Inclusive
  • Efficient.
  • Great support staff (Megan)
  • Easy data entry no need computer knowledge required other than knowing how do make folders & subfolders :)
Cons
  • Not enough options available.
  • No way yet implemented within program where user may send out email remindations / notifications automatically